FAQ

Below you will find common questions usually asked by shoppers and customers. We have taken the time out of waiting for a answer by providing a thorough response with detail to the things that matter most to you.

Technical QUESTIONS

Returns & exchanges

Returns & exchanges.

We gladly accept exchanges

We don’t accept returns or cancellations But please contact me if you have any problems with your order. The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, We can’t accept returns for: Custom or personalized orders Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Contact me within: 14 days of delivery.

Ship items back within: 30 days of delivery.

 

When is the payment for my item cleared or drawn from my account?

We use Paypal as our payment gateway, So all payments are immediately withdraw from buyers account. We will require payment be made in full before the item will ship. Rest assured your item/s and payment are safe with us, and paypal.

When will my item ship?

Once a order is placed and payment is cleared we start on your piece. Depending on the size of your project/piece, it can take anywhere from 2-4wks. We require payment be made in full before the item will ship. Rest assured your item/s and payment are safe with us, and paypal.

Do you have more questions?